Case Management Programs [What We Do | Family Services]
Case Management: Many individuals and families reach a crossroad in their lives during which they struggle with environmental pressures that create crises for them, e.g., loss of a job, threatened utility turnoff, homelessness, serious illness that causes job loss. For these people, Family and Children’s Services’ case managers take a problem solving approach, helping them understand their options and frequently directing them to resources that can help alleviate the current pressures. The case managers also attempt to help these individuals and families plan for the future and take the steps that will help them avoid these kinds of problems in the future.
Multi-Service Center in Howard County: 410-880-5917
Family Stability in Howard County: 410-880-5917
Helping a child come out of her shell
Meet Frannie. Frannie was a 5th grader in Harford County. She started with the School Outreach and Advocacy Program (SOAP) two years ago, at the end of her 3rd grade year. Frannie was painfully shy and quiet. She had friends in her class, but did not interact much with any adults in the school. Her family was in constant crisis, having to move frequently due to being evicted and not having enough money to make rent payments. At times, they lived without electricity and without food to eat in the home. Through their work with SOAP, Frannie and her family were able to get back on track financially and secure long term housing. Even though they moved out of the school district, Frannie and her brother were also allowed to remain at her elementary school under the homeless students act. Now Frannie acts like a completely different person. She is more outspoken, talks about her thoughts and feelings, and the confidence she has gained in herself can be seen and enjoyed by those around her.
*(name changed to protect privacy)